Privacy Policy
Privacy Policy
This Privacy Policy describes how namoyantra.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from namoyantra.shop (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services.
How We Use Your Personal Information
- Providing Products and Services: To process your payments, fulfill your orders, and manage your account.
- Marketing and Advertising: To send promotional communications and show you relevant advertisements.
- Security and Fraud Prevention: To detect, investigate or take action regarding fraudulent or malicious activities.
- Customer Support: To communicate with you and improve our Services.
How We Disclose Personal Information
We may disclose your personal information to:
- Vendors or service providers who perform services on our behalf (e.g., IT management, payment processing, fulfillment).
- Business and marketing partners to provide services and advertise to you.
- Affiliates within our corporate group for business operations.
- In connection with a business transaction such as a merger or to comply with legal obligations.
Third-Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for the privacy or security of such sites, and you should review their privacy policies before interacting with them.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information about children. If you believe your child has provided us with their personal information, please contact us at namoyantra@gmail.com.
Security and Retention of Your Information
We take reasonable steps to secure your personal information but cannot guarantee “perfect security.” We retain your information as necessary to provide the Services, comply with legal obligations, or resolve disputes.
Your Rights
Depending on where you live, you may have rights such as:
- Right to Access / Know
- Right to Delete
- Right to Correct
- Right of Portability
- Withdrawal of Consent
You can exercise your rights by contacting us at namoyantra@gmail.com.
Contact
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at: